“Americans are really good at acute compassion, but pretty bad at chronic empathy.

We, without question, haul strangers out of a raging flood, give blood, give food, give shelter. But we are lousy at legislating safe, sustainable communities, at eldercare, at accessible streets and buildings.

It is the long-term work that makes the disasters less damaging. But we don't want to give to the needy, we want to save the endangered.

We don't like being care workers, we want to be heroes. The world does not need more heroes. We need more care.”