“So the only thing we can do is to continue to demand that these services provide what we think we need, the 'we' being both individual and collective, and keep paying attention to the way they have structural problems in doing so. Whether that's algorithm or editorial acumen or yellow journalism, these are just the kinds of problems that emerge when institutions try to produce information on a public and commercial basis across a technical platform. We're just facing the newest version of that.”
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