“My life has a mysterious purpose that I don't understand, and day by day, conflict by conflict, I learn by going where I have to go.”— Dean Koontz, amazon.com
“Being polite is not only the right way to respond to people but also the easiest. Life is so filled with unavoidable conflict that I see no reason to promote more confrontations.”— Dean Koontz, amazon.com
“What I hear when I'm being yelled at is people caring really loudly at me.”— Leslie Knope, amazon.com
“People aren’t either wicked or noble. They’re like chef’s salads, with good things and bad things chopped and mixed together in a vinaigrette of confusion and conflict.”— Lemony Snicket, amazon.com
“We prefer to avoid conflict. We didn’t grow up with a sibling to torment or to be tormented by and are therefore naturally averse to peer conflict.”— Frank Bozzo, lifehack.org
“People are doing the best that they can from their own level of consciousness.”— Deepak Chopra, amazon.com
“Vocal intensity is frequently necessary for effective communication.”— Constance Congdon, amazon.com
“We should learn to accommodate ourselves to “wrongness,” striving always to adopt a more forgiving, humorous and kindly perspective on its multiple examples in ourselves and in our partners.”— Alain de Botton, nytimes.com
“My father used to say, 'Don’t raise your voice. Improve your argument.'”— Archbishop Desmond Tutu, marawwwrrrr.tumblr.com