“They should take those gut feelings they have and apply them toward making a better work environment, product and process.”— Roy Osherove, amazon.com
“For a self-organizing team, having each team member realize that they're not stuck in a situation, but can always choose to do something about it, is one of those turnaround moments.”— Roy Osherove, amazon.com
“Use commitment language in daily standup meetings, in one-on-one meetings and everywhere promises are made.”— Roy Osherove, amazon.com
“For commitment language to work for integrity to exist, you have to insist that people commit only to things in their own control.”— Roy Osherove, amazon.com
“I can't promise to fix a specific set of bugs by a specific date. Bugs often aren't as innocent and easy to fix as they may seem; my commitment can easily be broken.”— Roy Osherove, amazon.com
“Effective code reviews are not done via a tool or remotely — there done when your sitting side by side with the person or pair who wrote the code.”— Roy Osherove, amazon.com
“This problem of hiding important information is prevalent in our industry because we technical folk like to believe in miracles.”— Roy Osherove, amazon.com
“You're being paid to keep taking the team to the next level of performance and professionalism.”— Roy Osherove, amazon.com
“For some, being in a constant state of survival mode and fixing things that should have already been fixed is within there comfort zone.”— Roy Osherove, amazon.com
“It's almost as good as pairing: each code check-in gets personally reviewed locally or via remote call. This provides learning because it involves a conversation.”— Roy Osherove, amazon.com
“One thing is certain: the way we work with our teams must improve. We must become better adjusted to the current reality and needs of our team, business and ourselves.”— Roy Osherove, amazon.com