“Law offices put off plans to invest in sophisticated document scanning and analysis technology because legal assistants are a dime a dozen. People continue to staff checkout counters when machines would often, if not always, be just as good. Ironically, the first symptoms of a dawning era of technological abundance are to be found in the growth of low-wage, low-productivity employment. And this mess starts to reveal just how tricky the construction of a workless world will be. The most difficult challenge posed by an economic revolution is not how to come up with the magical new technologies in the first place; it is how to reshape society so that the technologies can be put to good use while also keeping the great mass of workers satisfied with their lot in life.”