“Managers in departments of fifty people or more are required to 'top-grade' their subordinates along a curve and must dismiss the least effective performers. As a result of this ongoing examination, many Amazon employees live in perpetual fear. A common experience among Amazon workers is a feeling o…”— Brad Stone, amazon.com
“I learned to dial back my ego and distribute power as widely as possible without surrendering final authority. Paradoxically, this approach strengthened my effectiveness because it freed me to focus on my job as keeper of the team's vision.”— Phil Jackson, amazon.com
“The essence of coaching is to get the players to wholeheartedly agree to being coached, then offer them a sense of their destiny as a team.”— Phil Jackson, amazon.com
“It should not matter what hours you work or where you're [working] from. What matters is how you communicate and what you get done. It's a waste of the natural resources of time and energy to commute; when we break the shackles of what looks like work versus what actually drives value, 90% of the co…”— Matt Mullenweg, online.wsj.com