“So many gamers demanded refunds from distributors this week that they overwhelmed Sony’s customer service representatives and even briefly took down one of its corporate sites.”— Mike Isaac, Kellen Browning, nytimes.com
“Sony Interactive Entertainment has confirmed it will give players of Cyberpunk 2077 on PS4 (or on PS5 via backward compatibility) refunds for purchasing the game.”— Jonathon Dornbush, ign.com
“Complaints about the game’s performance began not long after it was released on Thursday. Gamers took to social media to voice frustrations over error messages and other performance problems.”— Derrick Bryson Taylor, nytimes.com