“Deeply understand where someone is. What led them to their conclusions. And then to fill in context and sort of draw a path from where they are to you are. And then you can both walk on it. That's a much better way to both get to the truth and build a much stronger relationship with that person.”Tagged: Business, Management, Business Management, Communication
“When I had an opinion whether I was right or wrong. I viewed my job as taking someone from their position to mine as efficiently as possible. That doesn't work.”Tagged: Business, Management, Business Management, Communication